About Us
Green Pastures Veterinary Centre was founded in 1998 by our senior veterinarian, Kathy Barcham. Over the years, we have worked tirelessly to build and maintain a practice that offers service as professional as it is friendly. Now, we have a superb team of well-trained, compassionate staff members who are dedicated to providing outstanding service in all aspects of veterinary medicine.
We look forward to meeting you and your pet!
Our Vision
We acknowledge the love between a human and a pet, so we want to keep pushing the boundaries of what the gold standard of veterinary care looks like.
We will achieve this by enhancing our clinical capability and expertise by being the most 'Outstanding' RCVS-awarded practice in the South West of England.
Our Purpose
We believe that pets are important, and we work to give them the longest, healthiest, happiest lives possible.
Our Values
The Green Pastures team has collaborated to define the qualities we believe are paramount to providing the best care for you and your pet. We hold the following values close to our hearts in everything we do and work hard to stay committed to them day in and day out.
Excellence
Green Pastures is committed to the investment in continuous learning and development - of our individuals and our teams. This means your pets have access to the latest knowledge and equipment appropriate for a 24-hour, first-opinion veterinary centre.
Our teams meet regularly to learn from our disappointments and to share, review, and implement our new knowledge.
Caring
Our care for you and your pet shines through in everything we do. We listen carefully so we can fully understand your pet's symptoms, situations, and needs. We are all pet owners, so we share the pet-human relationship with you, and we understand how it feels to have a sick pet.
When treating your pet, we always approach them in a compassionate and gentle way, seeking to minimise any anxiety and ensure they have a happy and positive experience with us.
Friendly
You receive a warm and professional welcome at Green Pastures. We invite you to ask for advice or seek clarification on any matter which concerns you, because we want you to be pleased with our level of service. We also want you and your pet to feel relaxed and happy when you come to visit us.
We are here to try and make any appointments or treatments as easy as possible for pet and our clients.
Our Awards & Accreditations
We work hard to ensure the best care for your pets, and our awards and accreditations reflect our commitment. Learn about our accreditations and awards below.
RCVS Accreditation
Green Pastures Veterinary Centre is located in the heart of Weston-Super-Mare. We are routinely inspected by the Royal Veterinary College, and we hold a RCVS Practice Standards accreditation. Our practice also achieved Excellence in two additional Royal College Awards: Outstanding Patient Care and Outstanding Customer Service.
Pet Plan's Practice of the Year
We are fortunate to have received many accolades and endorsements over the years. This includes Pet Plan's 'Practice of the Year,' with the accompanying statement: 'This practice best delivers the spirit and ethos of a modern veterinary practice.' Kathy Barcham was Pet Plan's 'Veterinary Employer of the Year' in 2008, following nominations from our team.
ISFM Gold Award
Our most recent accreditation has been our ISFM Gold Award. Green Pastures is one of just 158 veterinary practices in the UK to achieve this award, which demonstrates that we understand the unique needs of cats and have made veterinary visits friendlier for them. We have also shown that we have excellent equipment for investigating and treating feline disease and that we offer a higher standard of facilities and care for hospitalised feline patients.
Cat Friendly Clinic Accreditation
We have achieved accreditation as a Cat Friendly Clinic (CFC), a status that demonstrates our willingness to uphold the highest standards of care for cats and promote their well-being in every service we provide.
Green Pastures adheres rigorously to a strict set of criteria including:
- Maintaining separate dog and cat waiting areas in our clinic
- Offering facilities and implementing techniques and protocols to reduce stress in cats both as in-patients and out-patients
- Having feline-friendly hospitalisation cages
- Using veterinary equipment specifically designed for treating cats
- Handling all our feline patients sensitively and respectfully
Rabbit Welfare Association & Fund
A Rabbit Welfare Association & Fund veterinary practice is assessed by our veterinary expert adviser, Dr Richard Saunders and he has awarded us Silver status for being Rabbit Friendly.
Our membership is reviewed every 12months and we are doing the most for being Rabbit Friendly both clinically and by offering services.
RCVS Awards
In-patient Service Award
We're so pleased to let you know that we have recently been awarded for our in-patient service by the Royal College of Veterinary Surgeons (RCVS). We achieved the award after demonstrating excellence in the service we provide for patients staying within our practice, including our veterinary nursing care and facilities. We're delighted to receive it as it's a true team effort!
The awards are part of the RCVS Practice Standards Scheme, which aims to promote and maintain the highest standards of veterinary care, and which we're accredited under. If you would like to, you can find out more about the Scheme at: www.rcvs.org.uk/rcvsaccredited.
Client Service Award
We're so pleased to let you know that we have recently been awarded for our client service by the Royal College of Veterinary Surgeons (RCVS). We achieved the award after demonstrating high levels of care for our clients, and we're delighted to receive it as it's a true team effort!
The awards are part of the RCVS Practice Standards Scheme, which aims to promote and maintain the highest standards of veterinary care, and which we're accredited under. If you would like to, you can find out more about the Scheme at: www.rcvs.org.uk/rcvsaccredited.
Investors in People
Meeting a Standard like Investors in People is external validation of practices that can be used to develop trust in a leadership team or the capability of an organisation. Investors in People provides assurance by being an internationally recognised, academically accepted, and peer reviewed Standard. The assessment process is controlled and managed to ensure that the final outcome can be relied upon.